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Service and Warranty
Maintenance
High strength ABS material, AnyFit once injection molding technology, high toughness, impact resistance, improve the privacy and security. Appearance design, structure without screw assembly and replacement process simple requirements into consideration. The process of maintenance and replacement becomes extremely convenient.
Quality
AnyFit strictly controls each production process, and the production line yield and unpacking yield are 100%, so the club does not need to update the equipment during the operation period. AnyFit equipment has passed the most of global certification and requirements.
Treadmill 150000 times uninterrupted load testing. Climber 120000 times uninterrupted load testing.Elliptical 200000 times uninterrupted load testing. Upright bike 100000 times uninterrupted load testing.Strength 400,000 times uninterrupted load testing.
AnyFit has developed testing equipment and testing standards for different enterprises on the basis of equipment that meets the requirements of testing.AnyFit aerobic equipment meets the caulking and surface color difference and other strict standards.
Service Guarantee
Platform:
AnyFit suita system can classify and manage the equipment of the club, check the status of the equipment, record the daily real-time operation data, check the historical data, automatic alarm for after-sales maintenance, fault, and forecast and remind the replacement of aging vulnerable parts.
Smart equipment classification management, each device has its unique identification code, according to the different types of aerobic equipment exercise classification management, the club can view the overall operation of various types of equipment, whether in use, whether normal operation, real-time operation current, voltage, whether full load operation. Once the equipment fails, the system will send a fault warning immediately, notify the after-sales service department of the fault code, have a rough judgment of the fault, and prompt the corresponding solution; Facilitate after - sales maintenance. For some vulnerable parts there will be historical cumulative data, in the specified time and mileage to make a replacement forecast. Analyze the usage frequency of the equipment, record the peak usage and idle time of the equipment every day, and help the club to optimize the equipment configuration.
Commitment:
To ensure that all accessories are from AnyFit original factory, the quality of the original factory accessories ensures the safety and reliability of the use of equipment. All engineers have been trained by the manufacturers assessment, to ensure that their professional technology and product maintenance reliability
AnyFit sets up service teams around the world to unify service standards.
1day telephone response
2days door-to-door service
5days to solve the problem
After-sales Service
Original Accessoires
Ensure that all accessories are directly ordered to the manufacturer, the quality of the original accessories to ensure the safety and reliability of the use of equipment. All engineers have been trained by the manufacturers assessment, to ensure that their professional technology and product maintenance reliability
Service Hotline
We have professional customer service staff to answer your after-sales service questions and provide corresponding solutions, to provide the most convenient and timely help for customer contact and emergency rescue
Regular Interview
For customer equipment, AnyFit will implement the dynamic tracking system, periodically in the equipment to people's visit to the interview, telephone interviews, letters and so on, to achieve the small monitoring in the whole process of the intermittent period, and will provide equipment assessment and advice, in order to maximize the predicted failure and reduce equipment downtime cycle.
Customer Feedback
AnyFit will also establish a new customer feedback system. Please put forward your valuable opinions and Suggestions and send them back to the personnel directly. Your opinions and Suggestions will be the direction of improvement of the bidder.
Equipment Self-test
The smart system equipped with the equipment has self-test function and alarm failure
Smart Online
AnyFit product with smart teaching platform with smart online services.
Warranty
AnyFit warrants the equipment to be free from defects in materials and manufacture for the warranty periods set forth below. The warranty periods commence on the invoice date of original purchase. This warranty applies only against defects discovered within the warranty periods and extends only to the original purchaser of the product. Parts repaired or replaced under the terms of this warranty will be warranted for the remainder of the original warranty period only. To make a claim under warranty, the buyer must notify AnyFit or his or her authorized AnyFit distributor within 30 days after the date of discovery of any nonconformity and make the affected product available for inspection by AnyFit or its service representative. AnyFit's obligations under this warranty are limited as set forth below.
Warranty Periods and Coverage
Cardio
Structural Frame: 10 years
Running belt, running deck. transmission belt: 3 years
Motor: 8 years
Motor controller: 3 years
Generator/EMS/ECB brake: 2 years
Screen: 2 years
Key Pad: 1 year
Mechanical and Electrical Parts (including PVS, transmitters): 2 years
High Wear Console Items, including: Headphone Jacks, USB Connectors): 180 days
Media Receiver Boxes: 2 years
Batteries, Non-integrated Receivers: 1 year
Strength
Structural Moving Parts(weight plate, accessories, weight stacks): 3 years
Structural Frameworks: 10 years
Hand Grips, Seat Adjustment Device, Cover, and Springs: 1 year
Pulley Set(including steel cable): 3 years
Upholstery: 180 days Coating: 180 days
Bearing: 3 years

Support

Service and Warranty

Maintenance

High strength ABS material, AnyFit once injection molding technology, high toughness, impact resistance, improve the privacy and security.
Appearance design, structure without screw assembly and replacement process simple requirements into consideration. The process of maintenance and replacement becomes extremely convenient.

Quality

AnyFit strictly controls each production process, and the production line yield and unpacking yield are 100%, so the club does not need to update the equipment during the operation period. AnyFit equipment has passed the most of global certification and requirements.

Treadmill 150000 times uninterrupted load testing. Climber 120000 times uninterrupted load testing.Elliptical 200000 times uninterrupted load testing. Upright bike 100000 times uninterrupted load testing.Strength 400,000 times uninterrupted load testing.

AnyFit has developed testing equipment and testing standards for different enterprises on the basis of equipment that meets the requirements of testing.AnyFit aerobic equipment meets the caulking and surface color difference and other strict standards.

Service Guarantee

Platform

AnyFit suita system can classify and manage the equipment of the club, check the status of the equipment, record the daily real-time operation data, check the historical data, automatic alarm for after-sales maintenance, fault, and forecast and remind the replacement of aging vulnerable parts.

Smart equipment classification management, each device has its unique identification code, according to the different types of aerobic equipment exercise classification management, the club can view the overall operation of various types of equipment, whether in use, whether normal operation, real-time operation current, voltage, whether full load operation. Once the equipment fails, the system will send a fault warning immediately, notify the after-sales service department of the fault code, have a rough judgment of the fault, and prompt the corresponding solution; Facilitate after - sales maintenance. For some vulnerable parts there will be historical cumulative data, in the specified time and mileage to make a replacement forecast. Analyze the usage frequency of the equipment, record the peak usage and idle time of the equipment every day, and help the club to optimize the equipment configuration.

Commitment

To ensure that all accessories are from AnyFit original factory, the quality of the original factory accessories ensures the safety and reliability of the use of equipment. All engineers have been trained by the manufacturers assessment, to ensure that their professional technology and product maintenance reliability. AnyFit sets up service teams around the world to unify service standards.

1 day telephone
response

2 day door-to-door
service

5 day to solve the
problem

After-sales Service

Original Accessoires

Ensure that all accessories are directly ordered to the manufacturer, the quality of the original accessories to ensure the safety and reliability of the use of equipment. All engineers have been trained by the manufacturers assessment, to ensure that their professional technology and product maintenance reliability

Service Hotline

We have professional customer service staff to answer your after-sales service questions and provide corresponding solutions, to provide the most convenient and timely help for customer contact and emergency rescue

Regular Interview

For customer equipment, AnyFit will implement the dynamic tracking system, periodically in the equipment to people's visit to the interview, telephone interviews, letters and so on, to achieve the small monitoring in the whole process of the intermittent period, and will provide equipment assessment and advice, in order to maximize the predicted failure and reduce equipment downtime cycle.

Customer Feedback

AnyFit will also establish a new customer feedback system. Please put forward your valuable opinions and Suggestions and send them back to the personnel directly. Your opinions and Suggestions will be the direction of improvement of the bidder.

Equipment Self-test

The smart system equipped with the equipment has self-test function and alarm failure

Smart Online

AnyFit product with smart teaching platform with smart online services.

Warranty

AnyFit warrants the equipment to be free from defects in materials and manufacture for the warranty periods set forth below. The warranty periods commence on the invoice date of original purchase. This warranty applies only against defects discovered within the warranty periods and extends only to the original purchaser of the product. Parts repaired or replaced under the terms of this warranty will be warranted for the remainder of the original warranty period only. To make a claim under warranty, the buyer must notify AnyFit or his or her authorized AnyFit distributor within 30 days after the date of discovery of any nonconformity and make the affected product available for inspection by AnyFit or its service representative. AnyFit's obligations under this warranty are limited as set forth below.

Warranty Periods and Coverage

Cardio

Structural Frame: 10 years

Running belt, running deck. transmission belt: 3 years

Motor: 8 years

Motor controller: 3 years

Generator/EMS/ECB brake: 2 years

Screen: 2 years

Key Pad: 1 year

Mechanical and Electrical Parts (including PVS, transmitters): 2 years

High Wear Console Items, including: Headphone Jacks, USB Connectors): 180 days

Media Receiver Boxes: 2 years

Batteries, Non-integrated Receivers: 1 year

Strength

Structural Moving Parts(weight plate, accessories, weight stacks): 3 years

Structural Frameworks: 10 years

Hand Grips, Seat Adjustment Device, Cover, and Springs: 1 year

Pulley Set(including steel cable): 3 years

Upholstery: 180 days Coating: 180 days

Bearing: 3 years

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